Seller Rules

Prepare to engage in selling on 1v9 by understanding and adhering to the following seller guidelines. Violations of these rules can result in temporary or permanent suspension of your account. These regulations cover all categories, including Currency, Accounts, Boosting, and Items.

Key Points for Sellers:

• Timely Delivery: Sellers must fulfill orders within the promised delivery time. Occasional errors are understandable; however, consistent delays or failure to deliver may lead to the removal of your listings.
• Order Modifications: If an order is expected to be late or only partially delivered, you must obtain approval from the buyer for these changes. Failure to do so, leading to a buyer dispute, may result in a full refund.
• Order Completion: Do not mark an order as delivered unless it is fully completed. Premature confirmation can entitle the buyer to a full refund if disputed.
• No Fraud Policy: Any fraudulent activities aimed at scamming buyers will result in a permanent ban. 1v9 has a zero-tolerance policy towards scamming.
• Communication: Direct communication with buyers must exclusively use the 1v9 chat system. The exception is for boosting orders that require playing together; here, a voice chat tool may be used.
• No External Advertising: It is prohibited to promote external websites or payment methods, including personal shops or other marketplaces on 1v9.
• Professionalism: Always maintain a respectful and professional demeanor towards buyers. Abusive language, harassment, or threats are strictly forbidden.
• Dispute Response: Respond promptly to any disputes raised by buyers. For account/boosting disputes, a response with proof or a resolution is required within 24 hours. Currency/item disputes require proof within 2 hours, otherwise, the buyer may be entitled to a refund.
• Feedback Integrity: Manipulating buyer feedback, such as through fake orders or targeting competitors, is prohibited.
• Financial Holds: 1v9 may hold funds for up to 30 days if fraud is suspected, using these funds to compensate affected buyers.
• Prohibited Listings: Do not post lottery, raffle, or random chance listings (e.g., 50% chance to obtain a rare skin).
• Content Originality: Product descriptions should be original to a reasonable degree. Copying other sellers’ descriptions is not allowed, except for generic smurf account offers.
• Realistic Pricing: Avoid creating listings with fake or highly inflated prices.
• Category Accuracy: Offers must be listed under the correct category and game. Dedicated boosting offers, such as “Seller123’s Fire Cape Service,” may be listed in the items section as an exception.
• Resale Restrictions: You are not permitted to resell services obtained from other sellers on 1v9 as your own.
• Seller Age Requirement: Sellers must be at least 18 years old to engage in transactions on 1v9.
• Account Sharing: Using multiple accounts without permission is prohibited. However, sharing 1v9 login details within a team is permissible.
• Prohibited Delivery Methods: Delivering currency top-up orders via the Microsoft refund method is banned due to its association with fraud.
• Keyword Spamming: Avoid overuse of keywords and redundant information in your listings. Ensure your descriptions and titles are clear, concise, and directly relevant to the product or service.
• Copyright Compliance: Replace any copyrighted images from game developers in your profile pictures and listings to avoid deletion.

Additional Rules:

Beyond the essential rules provided, it’s important for all sellers on 1v9, whether you’re offering boosting services, accounts, currency, or items, to review the comprehensive manual available in your seller panel. This manual details additional regulations that you must follow meticulously. Thorough understanding and adherence to these rules are crucial to avoid any penalties and to maintain your standing as a trusted seller on the platform. Make sure to stay fully informed and compliant to ensure a smooth and successful selling experience on 1v9.

By following these guidelines, you ensure a compliant and successful selling experience on 1v9, safeguarding both your interests and those of the buyers.